Questions, answered.

No. Sign up with just your email and workshop name. You only add a card when you decide to subscribe.

7 days. Full access to every feature with no limits, no card required.

Your account is paused and read-only. Your data stays safe. Subscribe within 30 days to resume where you left off.

No. MekaHub runs in any modern browser on phone, tablet, or laptop. There is also a native iOS app on the App Store if you prefer.

Under 10 minutes. Sign up, add your workshop details, invite staff, and you are ready to take in your first job card.

Yes. Upload a CSV from the Customers page and map the columns. Phone, plate number, vehicle make and model are all supported.

RM 99 per month, or RM 999 per year which saves about 16 percent versus paying monthly. Every new account starts with a 7-day free trial.

No. One flat price covers your whole workshop. Add as many mechanics as you need.

No. Unlimited job cards, quotations, invoices, and bookings. No transaction caps.

Yes. Change between monthly and yearly anytime in your App Store or Google Play subscription settings. The store handles the switch and any proration automatically.

Refunds are handled by the App Store (or Google Play). You keep full access until the end of your current billing period. Cancel any time from your Apple or Google account subscription settings.

Your subscription is billed through the App Store on iPhone, and Google Play on Android (coming soon). You pay with whatever card or payment method is set on your Apple or Google account, so there is nothing extra to set up.

Yes. Tyre-specific job cards capture brand, size, DOT code, and per-tyre position. Quotations and invoices follow the same flow as general service.

Yes. Body and paint job cards capture panel, paint code, colour, and damage notes with photos. Built for insurance jobs as well as private.

Yes. Every job card has an assigned mechanic. The Jobs board shows what each mechanic is working on right now.

Yes. Every workshop gets a public booking page at your slug, for example mekahub.my/book/your-workshop. Share the link on Instagram, Facebook, or your Google profile.

Yes. Send invoice links, booking reminders, follow-ups, and birthday promos straight from MekaHub. Templates are pre-written in Malay and English.

Yes. One tap shares a public invoice link with a pre-filled message. Customers can view the invoice without needing an account. They pay by cash or bank transfer and you record it done.

Yes. Parts and consumables with stock levels, reorder alerts, and supplier records. Stock auto-deducts when added to a job card.

Yes. Draft a quotation, share a public link, and convert to a job card or invoice with one click once approved.

Yes. Record full or partial refunds against any paid invoice. The refund is logged in your payment history and reflected in reports.

Yes. Toggle SST per invoice at 0, 6, or 8 percent. Both the rate and the calculated tax amount are stored for clean audit trails.

You send the invoice link via WhatsApp, the customer pays by cash, bank transfer or cheque, and you record it in one tap. The payment is logged against the invoice and reflected in your reports.

Yes. A native iOS app for iPhone and iPad, built for mechanics to update job cards, snap photos, and check stock from the floor. Android support is planned for a future release.

iPhone and iPad. Same Supabase backend, real-time sync with the web app. Android support is coming in a future update.

Either works. The web app has full functionality, the mobile app is faster for floor work. Most workshops use both.

Yes. Invite them as staff, they log in with their own account, and only see what their role allows.

Partial. You can view recent job cards and customers offline, but creating or updating records needs a connection. Full offline mode is on the roadmap.

Yes. Data is encrypted in transit and at rest. Authentication is handled by Supabase Auth with industry-standard security.

On Supabase in the Singapore region. Low latency for Malaysian workshops and compliant with local data residency expectations.

No. Row Level Security enforces tenant isolation at the database level. Every query is scoped to your workshop ID. Cross-tenant access is impossible.

Your data is kept for 30 days after cancellation in case you change your mind. After that it is permanently deleted.

Yes. CSV export for customers, vehicles, invoices, and job cards from the Settings page. Your data is always yours.

Daily automated backups with point-in-time recovery for 7 days. Restores are handled by our team on request.

Not yet. V1 supports one workshop per account. Multi-branch is on the roadmap for V2.

Unlimited. Add as many mechanics, cashiers, and admins as your workshop needs at no extra cost.

Yes. Four roles: owner, admin, mechanic, and cashier. Each role sees only what it needs to do its job.

Yes. Every staff account works on the web app and the native mobile app. Invite them by email and they set their own password.

WhatsApp us at hello@mekahub.my or email the same address. Help articles and walkthroughs are inside the app under Help.

Yes. Free onboarding call for new workshops in the first week. Group sessions and video walkthroughs are available anytime.

WhatsApp support is available Monday to Friday, 9am–6pm MYT. Most messages get a reply within an hour.

Yes. We ship customer-requested features every week. Send a message, we read every one.